SMS Policy

SMS / Text Messaging Policy

All Trade Services may send SMS (text) messages to customers who have provided consent to receive service-related communications.

Types of Messages

  • Appointment confirmations
  • Technician estimated arrival times (ETA)
  • Job status updates
  • Service reminders

Message Frequency

Message frequency varies based on service activity. Most customers receive 1–3 messages per service appointment.

Message & Data Rates

Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan.

Opt-In Methods

Customers may opt in to receive text messages by:

  • 1. WEB OPT-IN: Customers fill out a service request form at https://alltradeservices.com/contact/ which includes a phone number field and an SMS consent checkbox. The checkbox text displays message type, frequency, data rates, opt-out instructions (reply STOP), and links to our SMS Policy and Terms pages.
  • 2. VERBAL OPT-IN: During service intake calls, staff read the following script: “May we send you text message updates about your appointment, including technician arrival times and job status? Message frequency varies, and standard message and data rates may apply. You can opt out at any time by replying STOP.” Staff record consent in our field service management system before any messages are sent.
  • 3. TEXT-TO-JOIN: Customers text JOIN to (530) 918-5547. They receive an auto-reply: “All Trade Services: You are now opted in to receive messages. For help reply HELP. To opt out reply STOP.”

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a confirmation message, and no further texts will be sent.

Help & Support

Reply HELP to any message for assistance, or contact us directly:

Privacy

Your mobile phone number will not be shared with or sold to third parties for marketing or promotional purposes. It is used solely for service-related communications from All Trade Services.

By opting in, you agree to this policy, as well as our Privacy Policy and Terms and Conditions: